Post & DHL
Post & DHL is the primary mobile app for Deutsche Post and DHL, offering users a seamless way to manage and track their parcels, access postal services, and stay informed on delivery updates. With over 8 million active users, the app is a cornerstone of convenience in Germany’s postal and logistics industry, making everyday tasks easier for individuals and businesses alike.
The challenge
Our mission was to optimize a mobile app that caters to millions of users daily. With such a vast user base, we faced the challenge of delivering an app that is highly scalable, reliable, and responsive. This involved handling complex logistics data, integrating real-time tracking capabilities, and ensuring a flawless user experience—even during peak periods when app usage is highest.
Objective
The goal was to create a user-friendly, feature-rich app that enables customers to track parcels, schedule deliveries, and locate service points effortlessly. By refining the interface and backend processes, we aimed to make this app the definitive resource for Deutsche Post and DHL customers, catering to diverse user needs in a way that feels efficient and intuitive.
The strategy
To bring the Post & DHL app to its highest potential, we implemented a comprehensive strategy focused on performance optimization, user experience, and feature expansion.
Our work included:
- iOS & Android Development: Developing and maintaining a robust app for both platforms to ensure a seamless experience across devices and software versions.
